Tradeoffs Between Profit and Customer Satisfaction for Service Provisioning in the Cloud

@inproceedings{Chen2011TradeoffsBP,
  title={Tradeoffs Between Profit and Customer Satisfaction for Service Provisioning in the Cloud},
  author={Junliang Chen and Chen Wang and Bing Bing Zhou and Lei Sun and Young Choon Lee and Albert Y. Zomaya},
  booktitle={HPDC},
  year={2011}
}
The recent cloud computing paradigm represents a trend of moving business applications to platforms run by parties located in different administrative domains. A cloud platform is often highly scalable and cost-effective through its pay-as-you-go pricing model. However, being shared by a large number of users, the running of applications in the platform faces higher performance uncertainty compared to a dedicated platform. Existing Service Level Agreements (SLAs) cannot sufficiently address the… CONTINUE READING
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