Towards competent information acquisition interactions between an expert system and its user

Abstract

Expert systems are consultative, highly interactive systems, and hence the quality of interaction between system and user is important for the acceptability of the system. Acquisition of data about the problem in hand is a central feature of the interaction between system and user, and it makes a major contribution to the user's perception of the system. It… (More)
DOI: 10.1016/0950-7051(93)90039-V

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