Towards an account of intuitiveness

  title={Towards an account of intuitiveness},
  author={Phil Turner},
  journal={Behaviour \& Information Technology},
  pages={475 - 482}
  • Phil Turner
  • Published 1 November 2008
  • Philosophy
  • Behaviour & Information Technology
Intuitive systems are usable systems. Design guidelines advocate intuitiveness and vendors claim it – but what does it mean for a user interface, interactive system, or device to be intuitive? A review of the use of the term ‘intuitive’ indicates that it has two distinct but overlapping meanings, namely intuitiveness based on familiarity and intuitiveness reflecting our embodiment (and frequently both). While everyday usage indicates that familiarity means either a passing acquaintance or an… 
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