Towards a prioritization of needs to support decision making in organizational change processes

@inproceedings{Kaiser2017TowardsAP,
  title={Towards a prioritization of needs to support decision making in organizational change processes},
  author={Alexander Kaiser and Florian Fahrenbach and Florian Kragulj and Thomas Grisold},
  year={2017}
}
The purpose of this paper is to introduce a decision support system to prioritize needs that are anchored in an organization. We build on a systems-thinking approach and develop a weighted additive index which considers different viewpoints of organizational stakeholders. First, we briefly review the literature about identifying and prioritizing needs from various scientific disciplines. Then, we use boundary critique to identify critical stakeholders that lead to three different viewpoints in… CONTINUE READING

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