Towards a Strategy for Sense-Making of Empirical Knowledge Management Perceptions - The TFL Methodology

@inproceedings{Law2003TowardsAS,
  title={Towards a Strategy for Sense-Making of Empirical Knowledge Management Perceptions - The TFL Methodology},
  author={David Yuh Foong Law and Joo Eng Lee-Partridge},
  booktitle={HICSS},
  year={2003}
}
There exists a very diverse range of views and perceptions about KM and a need to appreciate these issues and concerns among different communities of knowledge workers. Our research aims to make sense of these issues which are often cross-functional, complex and ambiguous, through the construction and use of social cognitive structures. We have formalised an approach for social cognitive analysis, which we coined as the TFL Methodology. It is a 3-phase analysis approach comprising theme-based… CONTINUE READING

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