Towards a Business Process Management Maturity Model

  title={Towards a Business Process Management Maturity Model},
  author={Michael Rosemann and Tonia de Bruin},
Business Process Management (BPM) has been identified as the number one business priority by a recent Gartner study (Gartner, 2005). However, BPM has a plethora of facets as its origins are in Business Process Reengineering, Process Innovation, Process Modelling, and Workflow Management to name a few. Organisations increasingly recognize the requirement for an increased process orientation and require appropriate comprehensive frameworks, which help to scope and evaluate their BPM initiative… CONTINUE READING
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