Towards Smart Service Networks: An Interdisciplinary Service Assessment Metrics

@article{Wang2012TowardsSS,
  title={Towards Smart Service Networks: An Interdisciplinary Service Assessment Metrics},
  author={Yan Wang and Yehia Taher and Willem-Jan van den Heuvel},
  journal={2012 IEEE 16th International Enterprise Distributed Object Computing Conference Workshops},
  year={2012},
  pages={94-103}
}
Service Networks (SNs) are open systems accommodating the co-production of new knowledge and services through organic peer-to-peer interactions. Key to broad success of SNs in practice is their ability to foster and ensure a high performance. By performance we mean the joint effort of tremendous interdisciplinary collaboration, cooperation and coordination among the network participants. However, due to the heterogeneous background of such participants (i.e., business, technical, etc… CONTINUE READING