Towards Increasing Reliability of Heuristic Evaluation

  • Published 2004


To date comparative studies have not convinced the HCI community about the reliability of results from usability evaluations. User testing of the same products by different usability teams found different problems (Molich et al., 1999). Discount methods also have the same problem. With heuristic evaluation method, for example, overlaps between evaluators… (More)


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@inproceedings{2004TowardsIR, title={Towards Increasing Reliability of Heuristic Evaluation}, author={}, year={2004} }