Towards ERP success in SMEs through business process review prior to implementation

Abstract

Purpose – ERP systems are not the exclusive concern of large companies anymore. More and more SMEs are now engaging with the implementation and exploitation of this type of system. However, reports of ERP failure are numerous and frequent. Very often this failure results from technical and implementation problems. But even more frequently it is due to lack… (More)
DOI: 10.1108/JSIT-06-2013-0021

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