Toward total quality of experience: A QoE model in a communication ecosystem

@article{Laghari2012TowardTQ,
  title={Toward total quality of experience: A QoE model in a communication ecosystem},
  author={Khalil ur Rehman Laghari and Kay Connelly},
  journal={IEEE Communications Magazine},
  year={2012},
  volume={50}
}
In recent years, the quality of experience notion has become a major research theme within the telecommunications community. QoE is an assessment of the human experience when interacting with technology and business entities in a particular context. A communication ecosystem encompasses various domains such as technical aspects, business models, human behavior, and context. For each aspect of a communication ecosystem, various models have been developed. However, few models have been designed… 

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