Toward a safer working environment on psychiatric wards: service users' delayed perspectives of aggression and violence-related situations and development ideas.

@article{Kontio2014TowardAS,
  title={Toward a safer working environment on psychiatric wards: service users' delayed perspectives of aggression and violence-related situations and development ideas.},
  author={Raija M Kontio and Minna Anttila and Tella Lantta and Kaisa Kauppi and Grigori Joffe and Maritta V{\"a}lim{\"a}ki},
  journal={Perspectives in psychiatric care},
  year={2014},
  volume={50 4},
  pages={271-9}
}
PURPOSE To explore service users' (n = 9) delayed perceptions of and suggestions for improvement of management of aggression/violence in psychiatry. DESIGN AND METHOD Focus group interviews, inductive content analysis. FINDINGS Participants reported aggression/violence-related negative perceptions (including loneliness, boredom, excessive control, and fear) but also memories of humane and caring personnel. The suggestions included meaningful activities and humane, interactive nursing… CONTINUE READING
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