Toward a process-based view of information technology acceptance

  title={Toward a process-based view of information technology acceptance},
  author={Andrew Schwarz and Wynne W. Chin and Rudy Hirschheim and Colleen Schwarz},
Research into the acceptance of technology is in need of an alternative approach. Despite repeated calls for research to guide our colleagues-in-practice in the deployment of systems that are accepted, there has yet to be systematic research into the relationship between the decisions made by individuals and the bottom-line impact that is derived from user acceptance. This study fills the gap in the literature by theorizing a process-based view of information technology (IT) acceptance. We… CONTINUE READING

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