Toward Work-Centered Digital Information Services

@article{Wilensky1996TowardWD,
  title={Toward Work-Centered Digital Information Services},
  author={Robert Wilensky},
  journal={IEEE Computer},
  year={1996},
  volume={29},
  pages={37-44}
}
Work-centered digital information services are a set of library-like services meant to address work group needs. Workplace users especially need to access legacy documents and external collections. They also frequently want to retrieve information (rather than documents per se), and they require that digital information systems be integrated into established work practices. Realizing work-centered digital information systems requires a broad technical agenda. Three types of analysis-document… CONTINUE READING

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