Total quality, strategic planning, and community benefit: are they compatible or contradictory?

  • W E Corley
  • Published 1993 in The Quality letter for healthcare leaders
Strategic planning has traditionally been a business activity, in which an analysis of market forces and organizational mission leads to major business goals for the future, from new programs and services to entirely new facilities, systems, and even new organizational models. The integration of TQM principles focuses strategic planning more on meeting the… CONTINUE READING