Total cost of ownership purchasing of a service: The case of airline selection at Alcatel Bell

@article{Degraeve2004TotalCO,
  title={Total cost of ownership purchasing of a service: The case of airline selection at Alcatel Bell},
  author={Zeger Degraeve and Eva Labro and Filip Roodhooft},
  journal={European Journal of Operational Research},
  year={2004},
  volume={156},
  pages={23-40}
}
The multiple objective problem of purchasing for business falls into two broad categories: the purchasing of components for manufacturing and the purchasing of services. Several supplier selection models have been suggested in the literature for the purchasing of production-related components. To our knowledge, no supplier selection model for the purchasing of services has been published. In this paper we elaborate on a mathematical programming model that selects suppliers of a multiple item… CONTINUE READING
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