Total Quality Management in Education

@inproceedings{Sallis1996TotalQM,
  title={Total Quality Management in Education},
  author={E. Sallis},
  year={1996}
}
Background to the quality movement understanding the concept of quality two concepts of quality - the procedural and the transformational notions total quality management in the educational context models of quality ISO9000 other quality frameworks some organizational considerations educational leadership for quality tools and techniques for quality improvement added value as a method of quality improvement quality and financial management strategic planning for quality a framework for quality… Expand
569 Citations

References

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