Tool for accurately predicting website navigation problems, non-problems, problem severity, and effectiveness of repairs

@inproceedings{Blackmon2005ToolFA,
  title={Tool for accurately predicting website navigation problems, non-problems, problem severity, and effectiveness of repairs},
  author={Marilyn Hughes Blackmon and Muneo Kitajima and Peter G. Polson},
  booktitle={CHI},
  year={2005}
}
The Cognitive Walkthrough for the Web (CWW) is a partially automated usability evaluation method for identifying and repairing website navigation problems. Building on five earlier experiments [3,4], we first conducted two new experiments to create a sufficiently large dataset for multiple regression analysis. Then we devised automatable problem-identification rules and used multiple regression analysis on that large dataset to develop a new CWW formula for accurately predicting problem… CONTINUE READING
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