To hint or not: exploring the effectiveness of search hints for complex informational tasks

@inproceedings{Savenkov2014ToHO,
  title={To hint or not: exploring the effectiveness of search hints for complex informational tasks},
  author={Denis Savenkov and Eugene Agichtein},
  booktitle={SIGIR},
  year={2014}
}
Extensive previous research has shown that searchers often require assistance with query formulation and refinement. Yet, it is not clear what kind of assistance is most useful, and how effective it is both objectively (e.g., in terms of task success) and subjectively (e.g., in terms of searcher percep- tion of the search difficulty). This work describes the results of a controlled user study comparing the effects of provid- ing specific vs. generic search hints on search success and… CONTINUE READING