To Intervene or not to Intervene: The Dilemma of Management by Exception

@article{Dekker1999ToIO,
  title={To Intervene or not to Intervene: The Dilemma of Management by Exception},
  author={Sidney W. A. Dekker and David D. Woods},
  journal={Cognition, Technology & Work},
  year={1999},
  volume={1},
  pages={86-96}
}
Future air traffic management architectures propose to give aircraft more flight path autonomy and turn the air traffic controller into a manager of exceptions. This article reports on one experiment in a series of studies that empirically explored the cognitive work underlying management by exception in air traffic control. Active practitioners (controllers, pilots, dispatchers) were prepared on the rules of the envisioned system and presented with a series of future incidents, each of which… CONTINUE READING
Highly Cited
This paper has 31 citations. REVIEW CITATIONS

From This Paper

Figures, tables, and topics from this paper.

Citations

Publications citing this paper.
Showing 1-10 of 22 extracted citations

References

Publications referenced by this paper.
Showing 1-10 of 65 references

Is the sky overcrowded? Flying

  • JM McClellan
  • 1998
Highly Influential
4 Excerpts

Free ̄ight implementation (®nal report of RTCA Task Force 3)

  • RTCA
  • RTCA, Washington, DC
  • 1995
Highly Influential
17 Excerpts

Automation: apparent simplicity, real complexity

  • DD Woods
  • Proceedings of the ®rst automation technology and…
  • 1994
Highly Influential
6 Excerpts

The future of air traf®c control: human operators and automation

  • National Research Council
  • National Academy Press, Washington, DC
  • 1998
Highly Influential
3 Excerpts

Free ̄ight: the solution to the antiquated air traf®c control system? Make pilots their own air traf®c controllers! Wired 3:92±97

  • J Leslie
  • 1996
Highly Influential
4 Excerpts

ATC biggest drag on airline productivity

  • RM Baiada
  • Aviation Week and Space Technology 31:51±53
  • 1995
Highly Influential
5 Excerpts

Free ̄ight in domestic ATM

  • WB Cotton
  • Journal of Air Traf®c Control 3:10±17
  • 1995
Highly Influential
5 Excerpts

Management by exception: systematising and simplifying the managerial job

  • LR Bittel
  • McGraw-Hill, New York
  • 1964
Highly Influential
4 Excerpts

FAA shifts to `slow and steady

  • BD Nordwall
  • Aviation Week and Space Technology 150(15):59
  • 1999
2 Excerpts

Similar Papers

Loading similar papers…