To Err Is Robot: How Humans Assess and Act toward an Erroneous Social Robot

@article{Mirnig2017ToEI,
  title={To Err Is Robot: How Humans Assess and Act toward an Erroneous Social Robot},
  author={Nicole Mirnig and Gerald Stollnberger and Markus Miksch and Susanne Stadler and Manuel Giuliani and Manfred Tscheligi},
  journal={Frontiers Robotics AI},
  year={2017},
  volume={4},
  pages={21}
}
We conducted a user study for which we purposefully programmed faulty behavior into a robot's routine. [...] Key Result Our results show that decoding a human's social signals can help the robot understand that there is an error and subsequently react accordingly.Expand
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