ThinkLets: achieving predictable, repeatable patterns of group interaction with group support systems (GSS)

@article{Briggs2001ThinkLetsAP,
  title={ThinkLets: achieving predictable, repeatable patterns of group interaction with group support systems (GSS)},
  author={Robert O. Briggs and Gert-Jan de Vreede and Jay F. Nunamaker and David H. Tobey},
  journal={Proceedings of the 34th Annual Hawaii International Conference on System Sciences},
  year={2001},
  pages={9 pp.-}
}
Over the past decade, Group Support Systems (GSS) has shown that, under certain circumstances, teams using GSS can be far more productive than teams who do not use GSS. [...] Key Result By focusing research on thinkLets, rather than GSS, field and laboratory research may be more controllable, more replicable, and better able to inform GSS development and use.Expand

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