ThinkLets: Achieving Predictable, Repeatable Patterns of Group Interaction with Group Support Systems (GSS)


Over the past decade, Group Support Systems (GSS) has shown that, under certain circumstances, teams using GSS can be far more productive than teams who do not use GSS. However, research results are not unequivocal; they have been ambiguous, and sometimes conflicting, which makes it difficult for GSS research to inform GSS practice. One cause of the… (More)
DOI: 10.1109/HICSS.2001.926238



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