Theoretical Explanations for Firms' Information Privacy Behaviors

  title={Theoretical Explanations for Firms' Information Privacy Behaviors},
  author={Yolande E. Chan and Kathleen Greenaway},
  journal={J. AIS},
Information privacy is an important information management issue that is increasingly challenging managers and policy makers. While many studies have investigated information privacy as an individual, sectoral, or national level phenomenon, there is a gap in our understanding of organizational approaches to developing and implementing policies and programs to manage customer information privacy. Information systems research lacks theory to explain firm level information privacy behaviors. This… CONTINUE READING
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