The value of physicians' affect-oriented communication for patients' recall of information.

Abstract

OBJECTIVE The aim of this paper is to discuss experimental research investigating the effect of physicians' affect-oriented communication on patients' recall of information provided during medical consultations, with a special focus on the mediating role of emotional stress in that relation. METHODS & RESULTS A search of experimental research literature… (More)
DOI: 10.1016/j.pec.2017.06.005

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