The use of simulation in process reengineering education

  title={The use of simulation in process reengineering education},
  author={Les Pang and William T. Hodson},
  booktitle={Winter Simulation Conference},
The purpose of this paper is to show how simulati technology can serve as an effective educational too enhance the learning of process reengineering conce Three examples used at the Information Resourc Management College, National Defense University a presented all of which illustrate the successf application of simulation to a process improvemen This paper also discusses lessons learned implementation issues and explores the future simulation in the classroom.