The use of education to reduce utilization of emergency health care services: a case illustration.

@article{Small1986TheUO,
  title={The use of education to reduce utilization of emergency health care services: a case illustration.},
  author={K G Small and Richard J. Seime},
  journal={Journal of behavior therapy and experimental psychiatry},
  year={1986},
  volume={17 1},
  pages={43-6}
}
A case study is presented to illustrate the effectiveness of regular educational visits in reducing the over-utilization of emergency health care services. Frequent emergency room visits and help-seeking telephone calls were reduced substantially. The financial cost to the health system overall was reduced by 50%.