The success of selective and total outsourcing of firm-wide IT-infrastructure: an empirical evaluation

@inproceedings{Dahlberg2006TheSO,
  title={The success of selective and total outsourcing of firm-wide IT-infrastructure: an empirical evaluation},
  author={Tomi Dahlberg and Mari Nyrhinen and Teemu Santonen},
  booktitle={ECIS},
  year={2006}
}
In literature, Information Technology outsourcing is often investigated as a generic phenomenon. In practice, outsourcing transactions and services are varying. Hence IT services can be outsourced selectively or as a whole. We investigate the outsourcing of firm-wide IT infrastructure, and evaluate empirically if the successes of selective and total outsourcing differ, as a whole and in technology and application related services. We utilize a new instrument to measure IT-outsourcing success… CONTINUE READING

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