The story of socio‐technical design: reflections on its successes, failures and potential

  title={The story of socio‐technical design: reflections on its successes, failures and potential},
  author={Enid Mumford},
  journal={Information Systems Journal},
  • E. Mumford
  • Published 1 October 2006
  • Sociology, Computer Science, Engineering
  • Information Systems Journal
Abstract.  This paper traces the history of socio‐technical design, emphasizing the set of values it embraces, the people espousing its theory and the organizations that practise it. Its role in the implementation of computer systems and its impact in a number of different countries are stressed. It also shows its relationship with action research, as a humanistic set of principles aimed at increasing human knowledge while improving practice in work situations. Its evolution in the 1960s and… Expand
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