The state of the art in end-user software engineering

@article{Ko2011TheSO,
  title={The state of the art in end-user software engineering},
  author={Amy J. Ko and Robin Abraham and Laura Beckwith and Alan F. Blackwell and Margaret M. Burnett and Martin Erwig and Christopher Scaffidi and Joseph Lawrance and Henry Lieberman and Brad A. Myers and Mary Beth Rosson and Gregg Rothermel and Mary Shaw and Susan Wiedenbeck},
  journal={ACM Computing Surveys (CSUR)},
  year={2011},
  volume={43},
  pages={1 - 44}
}
Most programs today are written not by professional software developers, but by people with expertise in other domains working towards goals for which they need computational support. For example, a teacher might write a grading spreadsheet to save time grading, or an interaction designer might use an interface builder to test some user interface design ideas. Although these end-user programmers may not have the same goals as professional developers, they do face many of the same software… 
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571 Citations
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571 Citations

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TLDR
This chapter advocate for stronger theory foundations and show the advantages through three theory-oriented projects: (1) the Explanatory Debugging approach, to help end users debug their intelligent assistants; (2) the GenderMag method, which identifies problems with gender inclusiveness in EUSE tools and other software; and (3) the Idea Garden approach, which helps end users to help themselves in overcoming programming barriers.
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End-User Software Engineering and Why it Matters
  • M. Burnett
  • Computer Science
    J. Organ. End User Comput.
  • 2010
TLDR
A philosophy of software engineering for end users is described, and a basic premise is that end-user software engineering can only succeed to the extent that it respects that the user probably has little expertise or even interest in software engineering.
What Is End-User Software Engineering and Why Does It Matter?
TLDR
This paper considers what happens when the authors add to end-user programming environments considerations of software quality, going beyond the "create a program" aspect of end- user programming.
End-User Programmers and their Communities: An Artifact-based Analysis
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An artifact-based community analysis of 32,000 mashups from the Yahoo! Pipes repository observed that, like with other online communities, there is great deal of attrition but authors that persevere tend to improve over time, creating pipes that are more configurable, diverse, complex, and popular.
Enabling Domain Experts to Develop Usable Software Artifacts
TLDR
This chapter analyzes the approaches presented in literature that address multi-tiered proxy design problems, and proposes a preliminary solution based on meta-design and meta-modeling.
Supporting the cooperation of end-user programmers through social development environments
TLDR
From the implementation of the presented social mechanisms, an improvement in cooperation and mutual help in communities of end-user programmers is expected, as good practices are more likely to spread.
Future of end-user software engineering: beyond the silos
TLDR
It is shown how the future of EUSE may become over-siloed, restricting future researchers' vision of what can be achieved, and how focusing on the in-the-moment intents of end-user developers can be used to derive a number of promising directions forward.
A web-centred approach to end-user software engineering
TLDR
This article sets out an approach to EUSE for web-based applications and proposes a software lifecycle that is consistent with the conditions and priorities of end users without programming skills and is well-aligned with EUSE's characteristic informality, ambiguity and opportunisticness.
What happened to my application? Helping end users comprehend evolution through variation management
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