The role of the arbitration process in changing mental illness and mental retardation systems

Abstract

Arbitration cases involving misconduct, incompetence and neglect by hospital staff can be analyzed to improve institutional management and quality of care, and help prevent patient abuse. Along with other data, facts presented in arbitration reports can indicate, for example, categories of employees, circumstances, work conditions and procedures which tend to create disciplinary problems. A design for managerial analysis of arbitration decisions is described, and a proposal for corrective action and better supervision is offered to mental health administrators.

DOI: 10.1007/BF01064753

Cite this paper

@article{SJD1982TheRO, title={The role of the arbitration process in changing mental illness and mental retardation systems}, author={Irving Ladimer S.J.D.}, journal={Psychiatric Quarterly}, year={1982}, volume={54}, pages={123-137} }