The role of groupwork in tackling organisational burnout: two contrasting perspectives

@inproceedings{Carson2008TheRO,
  title={The role of groupwork in tackling organisational burnout: two contrasting perspectives},
  author={Jerome Carson and Paul Dennison},
  year={2008}
}
The issue of occupational burnout is a concern to managers as it impacts on the quality of client care. Burnout is said to comprise three elements. These are a high level of emotional exhaustion, a low sense of personal accomplishment and the development of an unfeeling, so-called depersonalised approach towards service users. In this paper, we describe two contrasting approaches that used groupwork to tackle the problem of staff stress and burnout in mental health workers. The fi rst used… Expand
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