The role of expectations in human-computer interaction

  title={The role of expectations in human-computer interaction},
  author={Joseph A. Bonito and Judee K. Burgoon and Bj{\"o}rn Bengtsson},
This paper describes a pilot study on the role of expectations in human-computer interaction on a decision-making task. Participants (N=70) were randomly assigned to one of 5 different computer partners or to a human partner. After completing the rankings for the Desert Survival Task, participants engaged in a dialog with their computer or human partners. Results revealed that interaction with human partners was more expected and more positively evaluated than interaction with computer agents… CONTINUE READING
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Introduction: Situated Design

J. Greenbaum, M. Kyng
In Design at work. (Eds. J. Greenbaum and M. Kyng). Hillsdale: Lawrence Erlabaum Association, • 1991
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