The researcher's dilemma: evaluating trust in computer-mediated communication

@article{Riegelsberger2003TheRD,
  title={The researcher's dilemma: evaluating trust in computer-mediated communication},
  author={Jens Riegelsberger and M. Angela Sasse and John D. McCarthy},
  journal={Int. J. Hum.-Comput. Stud.},
  year={2003},
  volume={58},
  pages={759-781}
}
The aim of this paper is to establish a methodological foundation for HumanComputer Interaction (HCI) researchers aiming to assess trust between people interacting via computer-mediated communication (CMC) technology. The most popular experimental paradigm currently employed by HCI researchers are social dilemma games based on the Prisoner’s Dilemma (PD), a technique originating from economics. HCI researchers employing this experimental paradigm currently interpret the rate of cooperation… CONTINUE READING
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