The relationship between staff members' working conditions and patients' perceptions of the treatment environment.

@article{Rossberg2008TheRB,
  title={The relationship between staff members' working conditions and patients' perceptions of the treatment environment.},
  author={Jan Ivar Rossberg and Ingrid Melle and Stein Opjordsmoen and Svein P I Friis},
  journal={The International journal of social psychiatry},
  year={2008},
  volume={54 5},
  pages={437-46}
}
BACKGROUND The psychosocial climate of inpatient units has proved to be related to both patient satisfaction and outcome. AIMS The aims of the study were twofold: to study the relationship between patient and staff satisfaction, and to study the relationship between the patients' perception of the treatment environment and the perceived working conditions of the staff. METHOD A total of 129 different patients completed the Ward Atmosphere Scale (WAS) and a General Satisfaction Index (GSI… CONTINUE READING

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