The relationship between expectations and satisfaction: a qualitative study of patients' experiences of surgery for gynaecological cancer.

@article{Haas1999TheRB,
  title={The relationship between expectations and satisfaction: a qualitative study of patients' experiences of surgery for gynaecological cancer.},
  author={Marion Haas},
  journal={Health expectations : an international journal of public participation in health care and health policy},
  year={1999},
  volume={2 1},
  pages={51-60}
}
  • Marion Haas
  • Published 1999 in
    Health expectations : an international journal of…
It is important that a patient perspective is introduced to the identification and measurement of the outcomes of health care. The aim of this study was to use qualitative methods to examine the presence or absence of expectations prior to the experience of health care and the relationship between expectations, satisfaction and dissatisfaction in a group of… CONTINUE READING