The relationship between TQM practices , quality performance , and innovation performance An empirical examination

@inproceedings{Prajogo2003TheRB,
  title={The relationship between TQM practices , quality performance , and innovation performance An empirical examination},
  author={Daniel I. Prajogo and Amrik S. Sohal},
  year={2003}
}
This empirical study examines the relationship between total quality management (TQM) and innovation performance and compares the nature of this relationship against quality performance. The empirical data were obtained from a survey of 194 managers in Australian industry encompassing both manufacturing and non-manufacturing sectors. The structural equation modeling technique was used to examine the relationships between TQM and quality performance as well as innovation performance… CONTINUE READING
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