The reality of participative systems design: contributing to stability in a rocking boat

@article{Mumford1997TheRO,
  title={The reality of participative systems design: contributing to stability in a rocking boat},
  author={Enid Mumford},
  journal={Information Systems Journal},
  year={1997},
  volume={7}
}
  • E. Mumford
  • Published 1 October 1997
  • Economics
  • Information Systems Journal
This paper suggests that participative design will only be accepted by industry if it can be shown to contribute both to greater efficiency and to more satisfied and productive employees. It compares the introduction of socio‐technical systems into US, Japanese, Scandinavian and British industry and suggests that this approach was used with most enthusiasm in those countries that had a shortage of labour. 
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54 Citations
Background Citations
21
Methods Citations
8
Results Citations
1

54 Citations

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The research considers the most financially successful organisations in the UK to see if they employ information systems that are liked and used by the workforce, and identifies a number of indicators behind the workforces’ attitudes towards their systems.
From technical change to socio-technical change: towards a proactive approach to the treatment of organisational issues
The organisational application of information technology commonly evokes a wide variety of impacts upon the enterprise as a whole, and the individual members of staff affected by it. However, there…
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This paper provides an action research account of why and how UML use cases and socio-technical analysis were combined and used to support the development of an information system, using…
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