The quality of care. How can it be assessed?

@article{Donabdian1988TheQO,
  title={The quality of care. How can it be assessed?},
  author={Ana{\"i}d Donab{\'e}dian},
  journal={JAMA},
  year={1988},
  volume={260 12},
  pages={
          1743-8
        }
}
Before assessment can begin we must decide how quality is to be defined and that depends on whether one assesses only the performance of practitioners or also the contributions of patients and of the health care system; on how broadly health and responsibility for health are defined; on whether the maximally effective or optimally effective care is sought; and on whether individual or social preferences define the optimum. We also need detailed information about the causal linkages among the… CONTINUE READING

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