The physiotherapy experience in private practice: the patients' perspective.

  title={The physiotherapy experience in private practice: the patients' perspective.},
  author={Margaret Potter and Sandy M. Gordon and Peter Hamer},
  journal={The Australian journal of physiotherapy},
  volume={49 3},
The aim of this study was to identify the qualities of a "good" physiotherapist and to ascertain the characteristics of good and bad experiences in private practice physiotherapy from the patients' perspective. The nominal group technique was implemented with separate groups of patients (n = 26) and revealed that communication ability, professional behaviour and organisational ability, and characteristics of the service provided were the main qualities of a "good" physiotherapist. In particular… CONTINUE READING

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