The organization of discipline: From performance management to perversity and punishment

@article{Soss2011TheOO,
  title={The organization of discipline: From performance management to perversity and punishment},
  author={Joe Soss and Richard C. Fording and S. Schram},
  journal={Journal of Public Administration Research and Theory},
  year={2011},
  volume={21}
}
Drawing on participant observation, in-depth interviews, and statistical analysis of administrative data, this article explores the operation of performance management in the Florida Welfare Transition program and its effects on decisions to sanction welfare clients. Unlike most econometric research on welfare sanctions, we approach sanctioning as an organized practice that reflects, not just client characteristics and behaviors, but also organizational needs, routines, values, authority… Expand
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