The new dynamics of strategy: sense-making in a complex and complicated world

@article{Kurtz2003TheND,
  title={The new dynamics of strategy: sense-making in a complex and complicated world},
  author={Cynthia F. Kurtz and David J. Snowden},
  journal={IEEE Engineering Management Review},
  year={2003},
  volume={31},
  pages={110-110}
}
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