The new and the old of business process redesign

  title={The new and the old of business process redesign},
  author={M. Earl},
  journal={J. Strateg. Inf. Syst.},
  • M. Earl
  • Published 1994
  • Engineering, Computer Science
  • J. Strateg. Inf. Syst.
  • Abstract Business process redesign (BPR) has become one of the most seductive management ideas of the 1990s. It has been associated with information technology and accordingly information systems (IS) academics are expected to have a view on it, and IS practitioners are expected to be knowledgeable about it. This article seeks to decompose BPR into its principal elements, suggesting what is novel and what is not so new. Questions for research are suggested, frameworks for analysis proposed and… CONTINUE READING
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