The multiple quality models paradox: how much 'best practice' is just enough?

@article{Heston2011TheMQ,
  title={The multiple quality models paradox: how much 'best practice' is just enough?},
  author={Keith M. Heston and William Phifer},
  journal={Journal of Software Maintenance},
  year={2011},
  volume={23},
  pages={517-531}
}