The joint impact of service-oriented architectures and business process management on business process quality: an empirical evaluation and comparison

@article{Beimborn2011TheJI,
  title={The joint impact of service-oriented architectures and business process management on business process quality: an empirical evaluation and comparison},
  author={Daniel Beimborn and Nils Joachim},
  journal={Inf. Syst. E-Business Management},
  year={2011},
  volume={9},
  pages={333-362}
}
What is the interplay between business process management (BPM) and service-oriented architecture (SOA) in achieving high business process quality? In this paper, we empirically investigate the impact of both SOA and BPM on business process quality in terms of straight-through processing, business-to-business integration, quality control, as well as standardization and consolidation of business processes. For the empirical evaluation of our model, we use the data of 157 German service firms… CONTINUE READING