The impact of virtual mirroring on customer satisfaction

@article{Gloor2021TheIO,
  title={The impact of virtual mirroring on customer satisfaction},
  author={Peter A. Gloor and Andrea Fronzetti Colladon and Gianni Giacomelli and Tejasvita Saran and Francesca Grippa},
  journal={ArXiv},
  year={2021},
  volume={abs/2105.09571}
}

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