The impact of the conceptual total quality management model on role stressors

@inproceedings{Ebrahimi2015TheIO,
  title={The impact of the conceptual total quality management model on role stressors},
  author={Zahra Fallah Ebrahimi and Chong Chin Wei and Reza Hosseini Rad},
  year={2015}
}
The purpose of this study is to develop a conceptual model to examine the multidimensionality of total quality management (TQM) practices and their impact on role stressors. The background of TQM and role stressors theories are considered the beginning-points for the development of the conceptual model. The model is based on TQM practices, and by considering the role of stressors, a basis for an evaluation of the level of role stressors under which the employment and retention of different… CONTINUE READING

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