The impact of software process improvement on quality: in theory and practice

@article{Ashrafi2003TheIO,
  title={The impact of software process improvement on quality: in theory and practice},
  author={Noushin Ashrafi},
  journal={Information & Management},
  year={2003},
  volume={40},
  pages={677-690}
}
To remain competitive, software companies must establish practices that enhance quality and advance process management. To this end, they have increasingly turned to software process improvement (SPI) methodologies, of which the ISO 9000 standards and the capability maturity model (CMM) are the best known. The underlying principle of both methodologies is to assess organizational capabilities to produce quality software, but they depend on different underlying processes. Whether the practices… CONTINUE READING
Highly Cited
This paper has 99 citations. REVIEW CITATIONS
42 Citations
34 References
Similar Papers

Citations

Publications citing this paper.
Showing 1-10 of 42 extracted citations

99 Citations

01020'06'09'12'15'18
Citations per Year
Semantic Scholar estimates that this publication has 99 citations based on the available data.

See our FAQ for additional information.

References

Publications referenced by this paper.
Showing 1-10 of 34 references

Verrijdtc, ISO 9000 versus CMM: standardization and certification of IS development, Information and Management

  • G. J. Van der Pijla, J.G.G.J.P. Swinkelsb
  • Management, Computer and Society, and Journal of…
  • 2003
1 Excerpt

A MetaModel for Capability Maturity Model for Software

  • J. Ingalbe, D. Shoemaker, V. Jovanovic
  • in: Proceedings of the AIS,
  • 2001
1 Excerpt

An empirical analysis of productivity and quality in software product

  • M. S. Krishan, C. H. Kriebel, S. Keker, T. Mukhopadhyay
  • Management Science 46 (6)
  • 2000
1 Excerpt

Effects of maturity on quality

  • D. H. Harter, M. S. Krishan, S. A. Slaughter
  • cycle time, and effort in software product…
  • 2000
1 Excerpt

What Does ‘‘Product Quality’’ Really Means

  • D. Garvin
  • Sloan Management Review
  • 1998
1 Excerpt

Similar Papers

Loading similar papers…