The impact of software process improvement on quality: in theory and practice

  title={The impact of software process improvement on quality: in theory and practice},
  author={Noushin Ashrafi},
  journal={Information & Management},
To remain competitive, software companies must establish practices that enhance quality and advance process management. To this end, they have increasingly turned to software process improvement (SPI) methodologies, of which the ISO 9000 standards and the capability maturity model (CMM) are the best known. The underlying principle of both methodologies is to assess organizational capabilities to produce quality software, but they depend on different underlying processes. Whether the practices… CONTINUE READING
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