The impact of patient-physician web messaging on healthcare service provision

@article{McGeady2008TheIO,
  title={The impact of patient-physician web messaging on healthcare service provision},
  author={David McGeady and Jaakko Kujala and Karita Ilvonen},
  journal={International journal of medical informatics},
  year={2008},
  volume={77 1},
  pages={17-23}
}
BACKGROUND Information technology can support the delivery of healthcare. Patients are eager to make use of such tools as web messaging, yet its deployment has been limited to date. A fear still pervades that the cost associated with a possible increase to physician workloads may outweigh any suggested benefits. GOAL This paper aims to review the body of research completed in the area of patient-physician web messaging. The findings of this review will then be assessed and synthesised, with… CONTINUE READING
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