The impact of interruptions on clinical task completion.

@article{Westbrook2010TheIO,
  title={The impact of interruptions on clinical task completion.},
  author={Johanna I. Westbrook and Enrico W. Coiera and William T. M. Dunsmuir and Bruce M. Brown and Norm Kelk and Richard Paoloni and Cuong Tran},
  journal={Quality & safety in health care},
  year={2010},
  volume={19 4},
  pages={284-9}
}
BACKGROUND Interruptions and multitasking are implicated as a major cause of clinical inefficiency and error. OBJECTIVE The aim was to measure the association between emergency doctors' rates of interruption and task completion times and rates. METHODS The authors conducted a prospective observational time and motion study in the emergency department of a 400-bed teaching hospital. Forty doctors (91% of medical staff) were observed for 210.45 h on weekdays. The authors calculated the time… CONTINUE READING
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