The impact of interpersonal environment on burnout and organizational commitment

  title={The impact of interpersonal environment on burnout and organizational commitment},
  author={Michael P. Leiter and Christina Maslach},
  journal={Journal of Organizational Behavior},
Summary Organizational commitment and burnout were related to interpersonal relationships of nurses in a small general hospital. Regular communication contacts among personnel were differentiated as supervisor or coworker contact, and these categories were further differentiated into pleasant and unpleasant contacts. The results were consistent with a view of burnout in which emotional exhaustion leads to greater depersonalization which subsequently leads to diminished personal accomplishment… 

The relationship between burnout and organizational commitment in two samples of health professionals

Abstract Relationships between dimensions of burnout and employee commitment to the organization were tested in two hospital samples, using structural equations analysis. Whereas burnout has

Burnout as a crisis in professional role structures: Measurement and conceptual issues

Abstract A group of 124 health and social service workers from various agencies in Nova Scotia completed a package of questionnaires assessing burnout, hassles, and organizational variables. The

A further examination of managerial burnout: Toward an integrated model

A model of managerial burnout was examined among 148 human service supervisors and managers. The findings suggest that emotional exhaustion plays a central mediating role in the burnout process.

rma The Relationship Between Organizational Commitment and Burnout : A Study on Teachers

The purpose of this study was to explore the relationship between Allen & Meyer’s (1990) organizational commitment dimensions and Maslach & Jackson’s (1981) burnout dimensions. Burnout is defined as

Organizational Structure as a Determinant of Job Burnout

The findings revealed that participation in decision making, instrumental communication, and promotional opportunity prevented burnout, and the hypothesis that organizational structure is a determinant of job burnout was accepted.

A Comparison of Organizational Commitment and Job Burnout among Teachers in Private and Public Institution with moderating effect of Job Satisfaction

The research was designed to conduct a comparison between organizational commitment,and job burnoutamong faculty/teachers in privateinstitution and publicinstitution with a moderating effect of job

Correlates of affective commitment in organizational performance: Multi-level perspectives

The aim of this study was to investigate the predictors of employees’ affective commitment to an organization. In doing this, we examined the influence of individual work experience and the social

A Causal Model of Burnout Among Self-Managed Work Team Members

Results indicated that role conflict contributed to emotional exhaustion, and participation in work teams diminished it, and workload actually diminished burnout, a finding opposite from previous research.

The Effects of Transformational Leadership and the Sense of Calling on Job Burnout among Special Education Teachers

This article examines the effects of transformational leadership of supervisors and the sense of calling on job burnout among special education teachers. A total of 256 special education teachers



Role Structure and Burnout in the Field of Human Services

A study that investigated burnout as a function of aspects of role structure for people working in the field of human services found emotional exhaustion was found to have occurred less often when a person's social support network within the setting was not concentrated solely within the formal work subgroup.


This study examines the relationship between involvement in a job-related communication network and organizational commitment. The findings indicate a complex relationship that is moderated by the

Characteristics of staff burnout in mental health settings.

The authors present recommendations for reducing staff stress and subsequent burnout, including allowing more chances for temporary withdrawal from direct patient care and changing the function of staff meetings.

Perceived Role Conflict, Role Ambiguity, and Teacher Burnout

This study of 469 classroom teachers examined the relationship of role conflict and role ambiguity to teacher burnout. Three aspects of burnout were examined: feelings of emotional exhaustion,

The Measurement of Organizational Commitment.

Interpersonal influence and symptoms of stress.

This analysis of data from 58 rural high school students and over 750 of their sources of educational and occupational influence suggests that a multi-dimensional conception of the relationship between interpersonal influence and stress seems warranted.

Burnout in organizational settings.

Within the last decade, there has been a tremendous surge of interest in the problem of burnout. Although it was virtually unheard of prior to the late 1970s, It suddenly became a very popular topic.

Role Conflict and Ambiguity in Complex Organizations.

The literature indicates that dysfunctional individual and organizational consequences result from the existence of role conflict and role ambiguity in complex organizations. Yet, systematic

The Measurement of experienced burnout

A scale designed to assess various aspects of the burnout syndrome was administered to a wide range of human services professionals. Three subscales emerged from the data analysis: emotional


  • Medicine
    Acta paediatrica Scandinavica
  • 1981
It is concluded that hypothetical staff burnout can be measured and postulate that these values can be used to quantitate the outcome of anti‐burnout programs.